Terms & Conditions
Terms & Conditions
Welcome to Skye Rose Designs. By using this website or placing an order with us, you agree to the following terms and conditions.
Products and Product Information
We aim to provide accurate product descriptions, images, sizing information and compatibility details. Colours may vary slightly from images shown due to screen settings, lighting and product variations.
Please check all product details, sizing and compatibility information carefully before placing your order.
Orders
All orders are subject to availability and acceptance by Skye Rose Designs.
We reserve the right to cancel or refuse an order where necessary, including where an item is unavailable, there has been an obvious pricing or listing error, or we reasonably suspect fraudulent activity.
If we cancel an order after payment has been received, the amount paid will be refunded.
Prices and Payment
All prices displayed on our website are in Australian dollars unless otherwise stated.
Available payment methods are displayed at checkout. Payment must be successfully completed before an order is processed.
Shipping
Shipping costs, delivery information and estimated delivery times are provided on our Shipping Information page and at checkout where applicable.
Delivery times are estimates only and may be affected by postal or courier delays outside our control.
Returns and Refunds
Our Return & Refund Policy forms part of these Terms & Conditions.
Skye Rose Designs does not offer returns or refunds for change of mind. This does not affect any rights you may have under the Australian Consumer Law.
Australian Consumer Law
Our goods come with consumer guarantees that cannot be excluded under the Australian Consumer Law. Depending on the circumstances, customers may be entitled to a repair, replacement, refund or other remedy where goods fail to meet those guarantees.
Availability
Products may sell out or become unavailable without notice. Adding an item to your cart does not guarantee availability until your order has been successfully completed.
Intellectual Property
All Skye Rose Designs branding, logos, website content, product photography, graphics and original written content remain the property of Skye Rose Designs unless otherwise stated.
They may not be copied, reproduced or used for commercial purposes without permission.
Third-Party Services
Our website may use third-party services including Shopify, payment providers and delivery providers. Their own terms and privacy practices may also apply when you use those services.
Website Use
You agree not to misuse this website, interfere with its operation, attempt unauthorised access, or use the website for unlawful purposes.
Limitation of Liability
Nothing in these Terms & Conditions excludes or limits rights that cannot legally be excluded, including rights under the Australian Consumer Law.
To the extent permitted by law, Skye Rose Designs is not responsible for losses caused by circumstances outside our reasonable control.
Changes to These Terms
We may update these Terms & Conditions from time to time. The current version published on our website will apply to purchases made after the updated terms take effect.
Contact Us
If you have questions about these Terms & Conditions, please contact us through the Contact Us page on our website.